Privacy Policy

1. Introduction

Latent Studio ("we", "us", "our") is committed to handling the personal information of learners and website visitors with care. This policy explains what data we collect, how it is used, and what choices you have regarding it. It applies to visitors of our website and to learners enrolled in any of our courses.

If you have questions about this policy, you can reach us at [email protected].

2. Data We Collect

When you contact us or enrol in a course, we may collect your name, email address, phone number, and any message you choose to include. Some data is collected automatically through cookies and basic analytics tools, such as pages viewed and general browsing behaviour.

We process this data based on your consent when you submit a form, or on our legitimate interest in responding to enquiries and delivering course services under a contract with you.

Enquiry data is retained for up to twelve months. Enrolment records connected to active or completed courses are retained for as long as reasonably needed to support you, typically up to three years after your last course activity.

3. How We Use Your Data

• To respond to enquiries submitted through our contact form
• To manage course enrolment, mentor communication, and support
• To send course-related updates you have opted into
• To understand general website usage and improve our content
• To meet legal or regulatory obligations where required

We do not sell personal data. We may share limited data with service providers who help us operate the website or deliver course communication, under agreements requiring them to protect it appropriately.

4. How We Protect Your Data

We apply reasonable technical and organisational measures to protect personal data, including encrypted connections, access restrictions on internal systems, and periodic review of our data handling practices.

In the event of a data breach affecting your personal information, we will take reasonable steps to notify affected individuals and relevant authorities as required by applicable law.

5. Cookies

Our website uses essential cookies required for basic functionality, along with optional analytics, marketing, and preference cookies that require your consent. Full details on the categories used and how to manage them are available on our Cookie Policy page.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, request a copy of it in a portable format, object to certain processing, or withdraw consent at any time. You may also lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their own policies before sharing information.

8. Children's Privacy

Our courses and website are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. Significant changes will be noted on this page.

10. Jurisdiction

Latent Studio operates from Phuket, Thailand, and handles personal data in accordance with the Thailand Personal Data Protection Act (PDPA). Where applicable to visitors from other regions, we also aim to respect relevant regional data protection principles.